Senior Program and Change Manager

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. 

We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. 

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job is…..

As we navigate a major organisational transition, we’re strengthening our team to support our future direction. This role offers an opportunity to play an important part in shaping the next phase of our business.

We have an exciting 6 Month FTC opportunity for an experienced Senior Program and Change Manager to join our ADF Health Services team, reporting to the General Manager Projects & Performance.

In this senior leadership role, you will be responsible for overseeing the delivery of a complex portfolio of projects and business change initiatives, ensuring key milestones, operational readiness and strategic objectives are achieved.

Leading a multidisciplinary team across project management, business analysis, change and communications, you will drive integrated program delivery, manage risks and dependencies, and work closely with senior leaders and stakeholders to ensure successful business outcomes.

How will I help?

• Lead the end-to-end delivery of complex programs and business change initiatives, ensuring alignment with strategic objectives, contractual requirements and operational priorities.
• Develop and oversee integrated program delivery plans, including key milestones, critical dependencies, resources, budgets and readiness requirements.
• Lead, coach and develop a multidisciplinary team of project managers, business analysts, change analysts and communications professionals.

• Drive program performance by establishing clear delivery standards, accountabilities, governance frameworks and reporting processes.
• Oversee program budgets, schedules, risks, issues and dependencies, proactively identifying challenges and implementing appropriate mitigation strategies.
• Provide strategic advice, recommendations and regular reporting to senior executives and governance committees to support informed decision-making.

What do I need?

• Extensive experience in senior program, project or change management roles, with a proven track record delivering large-scale, complex transformation or implementation programs.
• Demonstrated experience leading multidisciplinary teams and managing multiple workstreams within complex or highly regulated environments.
• Strong program management expertise across planning, governance, budgets, resource management, risk, dependencies and delivery performance.
• Experience leading significant business change initiatives, including stakeholder engagement, change management, communications and operational readiness.
• Strong leadership capabilities, with demonstrated experience coaching teams, driving accountability and delivering outcomes in fast-paced environments.
• Tertiary qualifications in business, project management, change management, operations or a related discipline are required.
• Formal program or project management certification, such as PMP, PRINCE2 Practitioner, MSP or equivalent, is required. Change management or Agile certifications would be advantageous.

Please note: This role requires Australian citizenship and eligibility to obtain and maintain a Baseline Security Clearance.

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.